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Client Testimonials & Success Stories

Since 2003, Burhani have had the pleasure of transforming 1000’s of great clients across many verticals in the UAE. We are unable to publicise several of our client case studies on our website due to strict confidentiality agreements. Please get in touch to find out more.

Are You Searching Online For An IT Support Firm In Dubai Because You’re Dealing With Ongoing IT Problems And Don’t Know Who You Can Trust To Fix It Fast?

If so, schedule your Free 30 Minute Strategy Session and see what fast, friendly and highly-responsive outsourced IT services should be.

29 Reasons To Select Burhani As Your Trusted IT Partner For Digital Transformation

More Documented Success Stories Than Any Other Managed IT Services Provider in the Region



“Fast Response, Reliable Service & IT Peace Of Mind – All At A Reasonable Price…”

“We had worked with other Dubai IT support companies in the past, but Burhani was the only one who we found to know what they were doing.

They provide very quick responses to our IT problems and always give the right advice for what is best for us as a customer – not just where they can make the most money – these experiences really matter. ”

Dr. Nedal Abdo, CEO, International Pharmaceuticals

“Their Support Team’s Response Time is Brilliant!…”

“We had hired Burhani for the complete IT installation for our new office – right from network cabling to server, vpn & phone system setup. We have worked with other Dubai IT companies in the past and their service was really hit-and-miss, either very expensive or not up to scratch.

We were very happy with Burhani’s consultative approach – knowing what we need right from the very start helped us prioritize the suggestions made by Burhani based on our budgets.

Their response times have always been great – I’ve always received a response within an hour, but usually sooner.”

Mr. Daniel Price, Creative Manager, Early Years Educational Services

“As A DIFC Based Company, IT Security & Quick Response Are Critical For Us. Burhani Did Not Fail to Impress Us With Their Quality Of Services…”

“We hired Burhani because we were looking for the right company to help with understand and plan all the IT related requirements of our new DIFC office floor from the very beginning of the fit-out planning phases.

Burhani’s team has been very responsive to our business needs – they are always available over the phone for support. Their Rapid Response Team solves most problems remotely within minutes, helping us focus on running our business”

Mr. Johar Al Jabal, General Manager, Link5 DIFC

“I Give Burhani 5 out of 5 Stars for Excellent Services & Support…”

“We have been with Burhani for more than 3 years now and are very happy with the 24×7 server monitoring and management that they have been performing for our company.

Our server is really the focal point of where we run our entire business from – Burhani has helped us pre-empt IT related issues by proactive monitoring of our server and network devices, which helps us minimize unplanned business downtime”

Mr. Lokesh Asnani, Director, Ashoka Electrical Group

“We Now Have 24×7 Data Access, Backup & DR on a Dubai-based Cloud…”

“We were looking for a turnkey solution to host our business servers on a Dubai, UAE based cloud service since the costs of managing our server in-house were becoming prohibitive. Burhani helped consult us on the correct sizing & solution design for our cloud server and we now have 24×7 access with daily offsite backups and disaster recovery”

Mr. Ayub K, CEO, Nisa Trading LLC

“Hire Burhani & Never Worry About Your IT Security & Support Again!…”

Being in a highly regulated DIFC financial services industry, we always looked for an IT service provider who not only provided quick & efficient service but also deeply understood our industry’s Security & Data Protection needs.

My advice to other DIFC firms looking for an IT Services Provider: Just sign up with Burhani & don’t worry about your IT or data security again.

Mr. Karim Kuzbari, VP – Investments, Adenium Energy Capital, DIFC

“Truly Happy & Satisfied With Burhani’s Hard Work, Quick Response & Turn Around Times, Agreeable Costs & Consistent Work Quality…”

“Brag Events would like to commend the entire team Burhani for a job well done. The technical team has been very supportive & quick to respond when needed.

We further appreciate Burhani’s top management for their continuous support & assistance in taking care of us ever since we considered Burhani to become our IT services provider.

We look forward to lengthening our relationship with Burhani as we are confident that the service quality will never fade.

View Official Recommendation Letter

Ms. Karen Candelario, Office Manager, Brag Events FZ LLC, D3 Dubai

“Burhani Proved To Be The Best IT Company in Terms Of Value & Attention To Detail. Most Importantly – Their After Sales Service Continues To Be Top Notch. We Highly Recommend Burhani for Any IT Related Services in the UAE…”

“ We were looking for a company based in the Dubai to provide us with a small business IT solution: on-premise server, cloud backup, telephone switch, and access control system.

After reaching out to several local companies, Burhani stood out with their fast response, professional website, and excellent communication.

I got pricing quotes from a few providers, but again Burhani proved to be the best in terms of value and attention to detail.

The installation process went smoothly and, perhaps most importantly, the after-sale services continue to be top notch:

all support tickets are attended to in a timely manner and a resolution is reached within hours.

I highly recommend this company for any IT-related services in the UAE “

Mr. Faisal Goussous, Manager, Taha Actuaries & Consultants, Dubai

“Burhani Has Been A Great Support to KKT. The Staff Is Friendly, Dedicated & Enduring To Complete Every Task Assigned. Thank You Team Burhani!…”

“KKT being a healthcare service provider, we understand the importance of focusing on core competencies. So, when it came to information technology requirements, we were more than willing to look for a qualified company to handle our IT needs.

Outsourcing to Burhani proved to be the ideal choice. They reduce so many of our administrative issues by fixing problems quickly, efficiently and maintain our network so that we have very few concerns and minimal downtime.

We find Burhani to be a professional team with the commitment to excellent technical expertise and good customer service. They have the experience, staff, professionalism and individualized service acumen, flexibility, responsiveness, as well as prioritizing important issues. 

Thank You Burhani for your valuable support!

View Official Recommendation Letter

Dr. Omar Salem Al Ameri, CEO, KKT Orthopedic Spine Clinic, Abu Dhabi

“Commendable Work By Team Burhani For Our Office IT Relocation and Ongoing AMC Support…”

“I wanted to take the opportunity to thank you, Team Burhani, for the excellent work done during the shifting of our HGS office from Building 3 to Building 9 in the Dubai Internet City.

The team was prompt and we were very impressed at the quality and the completion of the work by Mohammed and Rahim from Burhani.

As always, Your support in ensuring coordination and completion follow up was very commendable.

Thank you to you and the TEAM. Appreciate your support!

Mr. P. Srikant, General Manager, Hinduja Global Solutions Middle East, Dubai

“Their Technical Guys Can Explain Complicated Tech Stuff To A Non-Techie Like Me In Words That I Can Understand…”

“The team from Burhani patiently listened to what we wanted and then proposed what seems to be a perfectly suitable solution – which we are still evaluating.

In the meantime, I have used Burhani’s IT Support services twice and must say that their technical guys don’t just know what they are doing, but are also polite, well spoken & have the uncanny ability to explain complicated tech-stuff to a non-techie like me in words I understand.

If anyone asked me to recommend a professional IT services company in Dubai, all I’d say would be – “Go to Burhani“

Mr. James Hunter, General Manager, NVC Lighting Middle East, Dubai

“Thank You Team Burhani For Being So Accommodating To Our IT Requests. Burhani Has A Good Reliable Team! …”

“DI DesignDevelopment & Consultants FZ LLC is thankful that it has Burhani as it’s local IT consultant. From the beginning of our office conceptualization until now that our company is fully operational, BURHANI has been very accommodating to comply our IT requests and requirements. Burhani has a good reliable team!

Mr. Kollin Akbar, Office Director, Design International, D3, Dubai

“Prompt To Respond & Resolve Our IT Related Issues…”

“Burhani has been providing IT support services to us for over a year now and we have always found them to be prompt to reply and settle our IT related issues.

We are very satisfied with Burhani’s services and would recommend them to others looking for a responsive IT provider in Business Bay, Dubai”

Ms. Bernadette Delos Reyes, Executive Assistant to CEO, TAAG Interiors, Dubai

“Consistently Quick Response Times & Proactive Maintenance. Very Happy with Burhani…”

“Of all the IT Support companies that we have worked with in the past, Burhani’s single biggest benefit has been their consistently quick response time to our support requests.

As we don’t have any internal IT staff in our Dubai office, Burhani helps us make sure that all monthly preventative maintenance tasks are promptly conducted and detailed reports provided for review.

We are very happy with Burhani’s IT Support Services and would gladly recommend them to any company in Dubai looking to outsource their IT support”

Mr. Amr Fouda, IT Manager, Unatrac Middle East, Dubai

“One Of The Best IT Services Providers in Dubai. My Rating: 9/10…”

“If I had to grade Burhani on a scale on 1 to 10, I’d give them a solid 9 points (simply because it’s almost impossible to find any services provider who can score a perfect 10).

All in all, Burhani is one of the best IT solution providers and PABX experts in Dubai with experienced technical engineers & support staff.

If anyone in DIFC is looking for a reliable IT service provider, I would definitely recommend Burhani for fast and quality IT solutions and support

Ms. Anne Grace Perez, PA to the CEO, ProgressSoft, DIFC

“Pleased With Your Professional Approach To IT Relocation Project Planning Which Led To Timely Readiness Of Our New Office Without Any Unscheduled Business Downtime …”

“Your technical staff were professional & compassionate in dealing with a non-technical person such as me.

I would recommend Burhani to anyone who is looking for a Professional & Competent IT Service Provider for a trouble-free and value for money experience”

Ms. Farha Nazeer, Office Manager, Turtle Management, DMCC

“Thank You Team Burhani! We Appreciate Your Support…”

Your team did a great job while carrying out our office IT relocation with everything done promptly & as planned.

We really appreciate the support.

I would like to compliment your engineers who were very helpful & understanding in dealing with the nitty-gritty involved during the project execution

View Official Recommendation Letter

Ms. Amatullah Roohi, Operations Manager, Chubb Tempest Life Insurance, DMCC

“Perseverant & Problem Solving Team of IT Experts…”

“Thank you team Burhani for completing our new PBX installation. It is a significant upgrade on our previous system, with 3 different numbers serving three different businesses and a complicated workflow.

As such, it was not the easiest job and required a lot of perseverance and problem-solving. I was very happy with the work and would recommend Burhani to other companies looking for an upgrade on their existing telecommunications system.”

Mr. Siddarth Dalamal, Managing Director, MIMaids & Sancare, Dubai

“I Have Never Needed To Contact Another IT Services Firm To Support Business IT Service Needs. Would Recommend Burhani To Other DAFZA Companies…”


“As a global entity with multiple offices worldwide, it is critical for our internal & client communications that we receive prompt and effective IT support when we have a problem.

I would rank Burhani in the upper quartile of companies and have never needed to contact another IT firm in MEA for our business IT service needs.

Burhani has the expertise & capabilities to provide solid IT support services at a competitive cost – I would recommend them to other DAFZA companies”


Mr. Peter Fleming, Regional Director, SIG Middle East, DAFZA

“An Efficient, Helpful & Highly Responsive IT Support Company in Dubai…”

“We could not have asked for a more helpful and caring service that we received. All in all, it was an excellent service that left a very good impression of an efficient, helpful and responsive company that we can highly recommend.”

Mr. Andrew Hudson, Managing Director, Excelsior Middle East, Dubai

“Quick & Professional Service. Knowledgeable Engineers…”

“The Burhani team are friendly, helpful and understanding of our business needs. We continually use them on a regular basis as we find them easy to deal with, I find the service is quick and professional and the engineers have good knowledge of all the issues that arise within our business.”

Ms. Elly Prowting, Office Manager, Bell Pottinger Middle East, Dubai

“A Smooth Office IT Relocation & Setup…”

“I would like to say to you many thanks for your actions you have completed in our new office and for your availability about the tasks completed.”

Mr. Ronan Bonnot, Group IT Manager, REEL Middle East, Dubai

“Proactive, Helpful & Pleasant To Deal With…”


“For an IT task which was outstanding for over 2 months through many other IT consultants, Burhani solved the issue within days.  We were given the runaround by other providers and none were helpful unless we agreed to pay them a hefty amount. 

Burhani was reasonably priced, proactive, helpful and very pleasant to deal with.  Their suggestions were useful and saved us on the costs.  We highly recommend using them and from now on, Burhani will be my regular IT service provider for home and business.”


Mr. Omar Musharraf, Dubai

“Burhani Delivered On Their Promises…”

 “What’s unique about Burhani is the refreshingly professional approach and service. 

In our world, it has become very rare to find an outsource partner that can deliver on the promise and cover our back when needed.

I can say that Burhani has delivered on this account.“

Mr. Fouad Bedran, Co-Managing Director, OOX, Dubai

“For Anyone Looking for IT Services & Support, Burhani MUST Be On Your Shortlist…”

“Burhani has looked after our IT requirements for the past four years.

To their credit, they have managed us – a crowd of non-digital natives – in the most wonderful way; like a good maths teacher makes complicated things easy to understand for his students, so too has the team helped us learn and adopt and adapt.

Their response time is brilliant and if something can’t be carried out quickly – for whatever reason – an explanation is given and solutions delivered within the promised time-frame.

In a world where so many people talk the talk but have yet to learn to walk – we’d caution and say that if you need IT solutions and service — and Burhani is not on your short-list, there’s something seriously amiss with your research“

Ms. Najah Hussain Al Muntafiq, CEO, Jalila Chocolates, Dubai

“Burhani Has Acted As A True Partner To Our Business And Showed Us Higher Productivity, Lesser Downtime & Cost Savings…”

“Burhani has helped us consolidate our entire group’s IT infrastructure across the UAE, Africa, and India. We now have a more reliable IT infrastructure which helps our business be more agile and productive. Our entire infrastructure is proactively monitored and managed by Burhani’s Managed Support Services team and this helps us save on internal IT costs as well as minimize the risk of downtime. In an ever-changing & competitive business environment, Burhani has acted as a true partner to our business and not just a supplier. I would highly recommend Burhani“

Mr. Hussain Ariff, Group Finance Director, Midland Group, Dubai

“A Professional Organization With Prompt, Courteous Service…”

“We have been using the services of Burhani for last several years and have always had a pleasant interaction with their entire team.

It is a professional organization and their staff has good technical skills to provide solutions to our IT problems.

The service is prompt, courteous and solutions-driven.

Apart from day-to-day troubleshooting, they have often provided us with guidance on how to manage our IT infrastructure and assets better so as to enhance productivity from IT.“

Mr. Rohit Anand, CEO, SABT Industries, Dubai

“We Are Assured That Every Support Service Request Is Properly Tracked & Completed Against Defined SLAs. Very Happy With Burhani’s Services…”

“Burhani’s service, as well as the way they do business, is unique and special. As a process-oriented company, Burhani has a systematic way of doing business and responding to client needs.

We are assured that every IT Support request is properly tracked right from submission till completion and verification and that things don’t fall through the cracks.

We are very happy with their services and would be glad to recommend them to anyone looking for a trusted and reliable IT partner“

Mr. Mohammad Shakeel, Operations Manager, Hanayen Textiles, Dubai

“Burhani Is Our One-Stop Solution For All Things Related To Business IT…”

“Burhani has a highly organized Support Delivery System which helps us log and track any complaints/issues related to IT software and Hardware.

They have always taken prompt action to diagnose and rectify any issues related to server/users. Burhani is a one-stop solution for all issues related to installation/commissioning/maintaining including IT security systems.

We have gladly recommended their services to others before and would continue to do so in the future.“

Mr. Vijay Malkani, Operations Manager, Vitavision Medical Supplies, Dubai


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