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Change Your Dynamics 365 Partner in Dubai, UAE

Fed up feeling your existing Dynamics 365 Business Central / Dynamics NAV partner in Dubai, UAE doesn’t really understand how your business works? Frustrated that you can’t get hold of support the minute the clock turns 5:00pm?

Want better clarity on the strategy for Microsoft Dynamics and how it can support your organisation? Disappointed the industry and product experts you met pre-sale aren’t backed by up similarly experienced people in project delivery?

Why Change Dynamics365 Partners?

There’s a variety of reasons you would want to switch Dynamics partner. Maybe your current partner is not providing the support you require to run your operations smoothly and you require one with shorter lead times and a quick response support team. You could possibly be looking to implement new customisations, but your current partner is not experienced in this area and able to carry them out. Or it could be you feel they’re simply just charging you too much for the service (or lack of) that you get.

  • Poor level of support and aftercare after the initial project
  • The partner does not understand your needs
  • The initial project didn’t live up to your expectations or failed
  • The software is not being optimized to its full capability
  • Inadequate training and/or account management
  • Lack of experience in client’s industry

What to expect when changing Dynamics365 Partners in Dubai, UAE?

You’ve decided to switch Dynamics partners and found a Microsoft Dynamics Partner that you can trust, like Burhani. A partner that is going to help you overcome the challenges you were facing and give you a team that :

  • Helps the growth of your business
  • Understands the nuances of your company
  • Is the right size partner for my business
  • Always moving in the right direction
  • Answers your questions promptly
  • Properly manages your business systems

How to switch to Burhani as your Trusted Microsoft Dynamics 365 Partner in Dubai, UAE?

As one of the largest Dynamics 356 partners in Dubai, UAE with an elite team of certified Microsoft Dynamics 365 consultants, Burhani’s team of specialist Microsoft Dynamics 365 Consultants have a proven track record of tailoring and implementing Microsoft Dynamics 365 across many different verticals.

If you’re interested in working with one of the UAE’s most trusted Dynamics 365 partners, get in touch with us and get a Dynamics partner that always has your best success in mind.

Hurry! Book your Free, No-Obligation 30 minute Microsoft Dynamics 365 Partner Switching Consultation today!

Fed-Up with Poor Support?

Switch to a Better Dynamics365 Partner in Dubai, UAE

A few reasons why businesses in Dubai, UAE consider changing their Dynamics 365 Partners are :
Unresponsive Support
Unable to Solve Problems
No Focus on Innovation
Lacks Experience
Understaffed / Junior Level Staff
Shoddy Implementation
Book Your Free, No-Obligation 30 Minute Dynamics Strategy Session

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Leading Microsoft Dynamics 365 Partner in Dubai, UAE - Burhani


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Scared About Moving to Another Dynamics365 Partner?

Switching to a new Dynamics Partner can seem like a difficult task. You may be concerned about business downtime or legal issues. Burhani’s Dynamics experts can help you seamlessly switch partners with confidence.

In many cases, there are existing Dynamics users in Dubai, UAE who either have a system that is broken or they are not getting the right level of service, value for money or any strategic advice from their current Dynamics partner. Don’t worry, this is where Burhani can help as we provide unhappy Microsoft Dynamics users with a FREE Microsoft Dynamics Health Check.  

This Health Check is purposely built to easily identify issues/problems and give advice on how to resolve these through our recommendations. This allows us to be able to give you the best possible Dynamics support required for your business. 

Business Relationships, unfortunately, may break down. You & your business needn’t stay in an unhappy relationship should issues arise. Microsoft will process a partner transfer at any point should there be no on-going commercial dispute.  

Most Dynamics partners will have a 90 day notice period as part of their support contract. You will need to give notice to tender prior to this notice period coming into effect to be able to move your support partner or else you could be tied into another 12-month contract.   

Once, you have served notice on your current partner with your plans to put the support contract out to tender, we would request that you give us permission from Microsoft to review your current licensing agreement. This will give us the ability to provide you with an accurate quote.  

If you are happy to switch your Dynamics support to Burhani based on this quote, all you need to do is to complete a Support Transfer form, this can be done electronically or via a paper based process. From here, all that is left to do is for the partner to submit that form to Microsoft and you’ll have completed the change based on the specific dates agreed. 

  • We offer flexible support packages that are custom built to meet your needs which are a fixed price that covers a whole year.  The price you pay covers your support requirements for the support period.
  • Dedicated support team for each of our Dynamics 365/CRM, NAV, GP, Business Central & Managed Services divisions. With numerous support staff it’s unlikely that you won’t speak to a Support Team member who can help you out straight away.  Our Support team are largely based in Dubai, UAE but can provide remote support with guaranteed response times. 
  • As a Microsoft Gold partner in the UAE with over 20 years’ experience, we have a comprehensive product knowledge across Dynamics 365/CRM, Business Central, GP & NAV & all associated third-party solutions.  
  • We support all Microsoft Dynamics releases whether on mainstream support or not. We also provide ongoing business system reviews, tips & tricks, free training, webinars & much more. 
  • We’re about building relationships with our customers so you’ll have a dedicated Account Manager that will understand your requirements & take the time to learn your business inside out. 

*Terms and conditions apply, contact us for more information


A Proven Framework for Successful Dynamics 365 Implementations

Our Proprietary 6-Step Dynamics 365 Consulting Process Ensures A Highly Structured & Predictable Implementation
A Proven Framework for Successful Dynamics 365 Implementations in Dubai, UAE

Burhani is proud to be recognized as amongst

the Top 1% of Microsoft Partners Worldwide

As a Microsoft Gold Partner with 20+ Years Experience, Burhani's Unique Mix of People, Process & Technology Enables Businesses Accelerate Digital Transformation by Leveraging the Power of Microsoft Dynamics
20+ year Microsoft Partner
Deep Industry Knowledge
Local Presence in the UAE
Certified Dynamics Experts
Documented Success Stories
Ongoing Training & Support

What is a Microsoft Gold Partner?

Microsoft Gold Partner is an elite Microsoft status for highly certified IT companies in the UAE like Burhani providing the full range of Microsoft-related products and services.

The role of the Microsoft Gold Partner is to provide the highest standards of product and solution expertise and guidance during the discovery phase, implementation and subsequent support of Microsoft ERP and CRM systems for end user organizations across the UAE.

What is a Microsoft Dynamics 365 Partner?

Microsoft Dynamics 365 Partners in the UAE help organizations like yours with everything around your transition from an old ERP, CRM or Customer Service system (SAP, Oracle etc.) to a modern Microsoft Dynamics 365 solution. 

A Dynamics 365 Partner in Dubai specializes in all aspects of your Microsoft solution lifecycle which include assisting your team with evaluating and selecting the right solution, correct licensing, migrating, implementing, servicing and supporting your business once live on Dynamics 365.

Why Select a Microsoft Gold Partner for Dynamics Implementations?

The value of Microsoft Gold Partners in the UAE, like ourselves at Burhani, lies in the guarantee of professional expert support and it is the highest level a Microsoft Partner can reach.

A Microsoft Dynamics partner in Dubai, UAE such as Burhani is part of an industry-leading Microsoft partner ecosystem that offers expert guidance and support in buying, implementing, and optimizing your Dynamics 365 applications.

With Microsoft’s continued annual reviews you can be assured that your business transformation is in safe hands with Burhani, as we continue to develop the expertise of our staff and provide total satisfaction for our clients.

As a Microsoft Gold Partner, we have been recognised as having the capabilities to:

  • Provide Microsoft based IT services and products
  • Provide continuous customer support and be first in line for updates and news
  • Provide smarter training tools and programs
  • Provide consultative expertise with best in class Microsoft implementation and deployment
  • Have been recognised as a leader within the partner community

Among the top 1% of Microsoft Partners worldwide, Gold Partners such as Burhani are recognized for offering innovative business solutions…thinking outside of the box to help customers get the most value possible from their Microsoft investment.

How a Microsoft Dynamics 365 Partner Helps?

Implementing a business ERP/CRM application is not an easy process. A local, reliable & responsive Microsoft Dynamics Partner in Dubai, UAE can help your business develop & execute a Dynamics implementation strategy by :

  • Evaluating New Solutions : Get help identifying the Dynamics 365 applications that best fit your needs now and as your business needs change going forward.
  • Tailor Existing Solutions : Customize or enhance business processes with partner apps that add industry-specific functionality to the out-of-the-box capabilities of Dynamics 365.
  • Staying on Track : Receive ongoing support, consultation, and optimization recommendations from trusted advisors who are with you every step of the way.
Why Select Burhani as your Microsoft Dynamics 365 Partner in Dubai & Abu Dhabi, UAE

Migrate & Modernize your ERP

with Dynamics 365 + Burhani

Burhani offers expertise and guidance on migrating and modernizing your ERP applications with an agile and AI-powered ERP through Microsoft Dynamics 365. By taking the first step to implementing a leading cloud-based ERP with a solution leader, companies can develop a comprehensive plan for activating AI insights as they modernize how they do business.

Check out our e-book, The Next Generation of ERP: A Future of Possibilities with AI, to discover:

  • The possibilities an AI-powered ERP unlocks for businesses
  • What an ERP migration expert and trusted Microsoft partner, like Burhani, offers to support a seamless transition
  • How Dynamics 365 modernizes finance and supply chain processes to improve efficiencies, mitigate risks, and reduce overhead
  • The steps companies must take to activate the powers of AI with Burhani and Microsoft Dynamics 365 Copilot

Our Inspiration. Satisfied Clients

“Burhani Gives Us Complete IT Peace Of Mind”

Dr. Nedal Abdo, CEO, International Pharmaceuticals

“Their Support Team's Response Time is Brilliant!”

Mr. Daniel Price, Creative Manager, Early Years Education

“I Give Them 5 out of 5 Stars”

Mr. Lokesh Asnani, Director, Ashoka Electrical Group

“We Now Have 24x7 Backup & DR on the Cloud”

Mr. Ayub K, CEO, Nisa Trading LLC


Documented Success Stories of Dynamics 365 Implementations

See how Dynamics helps businesses connect their data, processes, & teams with intelligent business apps

Microsoft Dynamics 365

Useful tips & updates on Microsoft Dynamics 365


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Quickstart Your Dynamics 365 Implementation

with a Trusted Microsoft Gold Partner in the UAE

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